Koala Mattress Review

Sleep is fundamental to our well-being, with experts at the National Institute of Health recommending adults get 7 to 9 hours per night. This means we spend up to a third of our lives in bed, so choosing the right mattress is one of the most important decisions for your health and happiness.

Out of all the mattress companies featured on review websites, Koala has clearly invested heavily in product development and quality manufacturing. The distinctive Kloudcell® technology set them apart from traditional all-foam mattress manufacturers.

This review will dissect the Koala Plus Mattress from every angle, covering specifications, performance ratings, and a comparison with top competitors. We’ll also provide actionable tips to maximise sleep quality and discuss how premium mattress companies balance comfort with support.

Table of Contents

• What Is The Koala Mattress?
• Product Specifications
• Pros and Cons
• Product Ratings
• Comparison to Emma Mattress
• Premium Sleep Solutions for Every Sleeper
• Frequently Asked Questions

What Is The Koala Mattress?

Koala is an innovative Australian furniture company renowned for crafting high-quality, sustainable home products that combine comfort with functionality. In addition to their popular mattresses, Koala designs a wide range of furniture, including couches for lounging, bed frames, and desks, making it a trusted name in Australian homes.

The Koala mattress range consists of four distinct models designed for people who need the perfect balance of support and comfort. The range combines advanced Kloudcell® technology with targeted support zones to deliver luxurious sleep experiences that excel for side sleepers, hot sleepers, and couples.

These mattresses were engineered to solve common sleep problems such as poor spinal alignment, motion disturbance, and heat retention. They are used by people with chronic back pain and anyone seeking a cooler, more comfortable night’s sleep.

Koala mattresses are perfect for sleepers who need support and pressure relief, whether you’re a side sleeper seeking hip and shoulder comfort or a couple wanting motion isolation without sacrificing responsiveness.

“We received a queen sized, partner preference mattress from you guys not long ago and we genuinely can’t believe the difference it has made to our sleep. Being able to choose the firmness is a huge win for my wife and I. The shipping was easy and unboxing even easier, plus we received a little plush Koala which in my wife’s eyes was the real win. Great Quality product, very very happy with our purchase.” – Gabriel B., Melbourne

Photo by au.koala.com on Koala

Product Specifications

Understanding the technical details helps explain why each Koala mattress performs so well in diverse sleep applications. Below is a comprehensive comparison of all Koala mattresses for all-night comfort:

Feature	Koala Serenity	Koala Polar+	Koala Plus	Koala SE
Height Profile	31cm	Standard	Standard	Standard
Firmness Options	Plushest	Plush + flip to firm	Medium-firm + flip to firm + half-half partner	Medium-firm
Kloudcell® Technology	9cm Copper Kloudcell®	8cm Cooling Kloudcell®	7cm Standard Kloudcell®	5cm Standard Kloudcell®
Support Zones	7-zone targeted support	5-zone support	3-zone support	3-zone support
Special Features	Copper infusion for temperature regulation	Sleeps 5°C cooler + seasonal adjustment	Partner preference (different firmness on each side)	Essential comfort at an accessible price

Regardless of which Koala mattress you choose, every model in the range comes with the same comprehensive package of premium features and customer-focused services. These include:

• CertiPUR-US® certification for safe, non-toxic materials
• 120-night trial period (longer than most competitors)
• Free Australia-wide delivery with no hidden fees
• Proprietary Kloudcell® foam technology (varying thicknesses)
• Full purchase price refund if returned within the 120-night trial period
• Easy setup with no tools required. Simply unpack and expand

Pros and Cons

Every great product has its strengths and trade-offs. Below are the key benefits and considerations to keep in mind so you can make a more informed purchase.

Pros

The Koala mattress range consistently delivers on multiple fronts, with standout performance in areas that matter most to Australian sleepers. Key advantages of all Koala mattress models include:

• All models feature exceptional motion isolation through Zero Disturbance technology.
• Every mattress provides superior temperature regulation using Kloudcell technology to prevent overheating.
• Each model includes targeted support zones ranging from 3 to 7 zones, depending on the specific mattress.
• Every purchase comes with a 120-night trial that exceeds most competitor offerings.
• The company maintains sustainable practices, including its Second Home programme for returned mattresses.

Cons

While the Koala range performs exceptionally well overall, potential buyers should be aware of some limitations and considerations. These include:

• All mattresses take 3 to 5 days to fully expand and settle to their intended firmness.
• Mattresses can be heavy and difficult to move once fully expanded.
• You need to measure your bed frame before buying a mattress to ensure compatibility.

Product Ratings

User experience speaks volumes. Koala mattresses have received outstanding feedback in several categories, from support to temperature control.

This section features a summarised ratings table filled with real customer insights and quotes.

Comfort & Feel

The mattress offers outstanding comfort, helping users wake up refreshed and pain-free.

Rating: ★★★★★

“Finally bit the bullet and got rid of our $4k lux mattress we bought only 2 years ago as it was not good for our backs. Purchased our Koala mattress a few weeks ago and it’s been the best decision I’ve made. Best sleep I’ve had in years and I finally wake up refreshed and not feeling sore.” -Shane M.

Support & Pressure Relief

Supports side sleepers with targeted pressure relief while reducing restlessness. Flippable comfort layers help personalise support to individual needs.

Rating: ★★★★★

“I’m really happy with my decision to purchase a new mattress and for choosing a Koala Plus Mattress. Not only was the price in my budget but the reviews I read were correct. It has made a big difference to me personally, I’d been looking at ways to get a better night sleep and I’ve had great results. Because I’m a slide sleeper and need good neck support, along with the fact i’m quite restless, the mattress has been well suited for me. Not only do I get the support I require, it has also kept me relaxed and calm. ( I’ve been less restless ) I also really like that I can flip the topper ( I sleep hot ) and adjust its firmness.” -John F.

Durability & Build Quality

Koala holds its shape and structure day after day. Users say it stands up to long-term use and relieves back pain without compromise.

Rating: ★★★★★

“Was a bit unsure about my new mattress. Koala did not fail me . I can actually get out of bed of a morning and can walk . No sore hips or lower back . Amazing . Absolutely recommend Koala mattress. Thank you koala.” -Jay a.

Temperature Regulation

Rating: ★★★★★

“I bought this mattress the day I bought my apartment as a treat – and it is so incredibly comfortable! My body runs quite hot when I’m asleep, and often wake up uncomfortably warm, so thought I should try out the cooling mattress and surprisingly this really works! I have had some of the most comfortable sleeps in the QLD Summer thanks to this mattress – definitely check if out if you like a firm, cool and comfy rest 🙂” – Olivia V.

Assembly

Koala keeps the setup simple. The mattress arrives in a box and expands with absolutely no tools.

Rating: ★★★★★

“We are extremely happy with our purchase of the Koala Plus Mattress. Easy assemble, ease of delivery, good price point, but mostly, very comfortable for a couple in their mid 60’s.” -Anita D.

Photo by au.koala.com on Koala

Comparison to Emma Mattress

So, how does the Koala Mattress compare to another popular hybrid option? This section uses a side-by-side comparison table to evaluate the Koala Mattress versus the Emma Mattress.

Feature	Koala Mattress	Emma Mattress	Notes
Material Types	High-density Kloudcell® foam	Memory foam, hybrid spring-foam	Kloudcell® foam is more durable and breathable
Cooling Tech	Kloudcell®, Polar+ tech for cooling models	Graphite-infused foams, breathable cover	Polar+ and Kloudcell® provide advanced cooling
Eco certifications	OEKO-TEX® Standard 100	CertiPUR-US® certified, eco initiatives
Firmness options	Flippable Kloudcell®Comfort Layers to switch between medium-firm and firm	Firmness is not adjustable on individual mattresses.	Dual firmness offers customisation without needing to buy a different mattress.
Zero Disturbance	Has Zero Disturbance® foam, which is designed to absorb movement and minimise partner disturbance.	Does not have zero disturbance technology	Special foam tech reduces partner movement
Delivery	Free and fast delivery, with same-day options in major metro areas.	Free delivery	Faster delivery with same-day service gives Koala the edge

Premium Sleep Solutions for Every Sleeper

The Koala mattress range delivers exceptional performance across four distinct models, each designed to meet different sleep preferences and budgets.

The proprietary Kloudcell® technology, Zero Disturbance® motion isolation, and comprehensive 120-night trial period make any Koala mattress a smart investment in better sleep quality.

The range’s commitment to sustainable practices, premium materials, and customer satisfaction makes Koala an excellent choice for couples, back pain sufferers, hot sleepers, and quality-conscious consumers who refuse to compromise on their sleep experience.

Frequently Asked Questions

Are Koala mattresses good for back sleepers?

Yes, all Koala models are excellent for back sleepers. The support zones (ranging from 3 to 7 zones depending on the model) ensure your lumbar region is properly supported while allowing your shoulders to sink in comfortably, promoting a healthy, neutral spine position.

Which Koala mattress is best for hot sleepers?

The Polar+ model is specifically designed for temperature regulation, sleeping up to 5°C cooler than traditional mattresses. The Serenity with copper infusion also offers excellent temperature control, while all models feature Kloudcell® technology for improved breathability.

What is the trial period for a Koala mattress, and can I return it?

Koala offers a 120-night trial period for their mattresses. This allows you to try the mattress in your own home, and if you’re not satisfied, you can return it for a full refund. For customers in major metro areas, Koala will pick up the returned mattress for free.

How will my Koala mattress be delivered?

Your Koala mattress will be delivered compressed, rolled, and vacuum-sealed in a box. Koala offers free delivery for all mattresses. In some metro areas, they even provide same-day delivery.